Delete from inside the app
Open the FE First Elite app and go to: Profile → Delete account Confirm, and the deletion is processed on our systems.
Legal
Delete Your Account and Data
Last updated: 22 August 2026
This page explains how to delete your FE First Elite account (app bundle id com.fe.firstelite) and what happens to your data when you do.
What is deleted
Your personal details are removed from our systems: • email address • phone number • username • full name • password (the stored hash) • saved addresses and their coordinates • your device push token • appliance photos you uploaded After this, the account can no longer be used to sign in, and we can no longer contact you.
What is kept, in anonymised form
Records of the orders you placed — the service, the date, and the price at the time of booking — are retained without any link to you, because we are required to keep transaction records for accounting purposes and need them to honour any repair warranty still running. These anonymised records cannot be used to identify or contact you.
If you cannot sign in
If you have lost access to the app or your account, email info@first-elite.com from the email address on the account, or call 0556633938, and ask us to delete it. Include the email address or phone number used on the account so we can find it. We may ask you to confirm your identity before we proceed.
How long it takes
Deletions made in the app take effect immediately. Deletion requests sent by email or phone are verified and completed within 30 days. We will confirm by email once it is done.
Questions
FE First Elite — Unified National Number 7050214498 Email: info@first-elite.com Phone: 0556633938 (+966 55 663 3938) See our full Privacy Policy at first-elite.com/en/privacy.